City of Conway Coronavirus Disease Information

Mayor Barbara Blain-Bellamy and City of Conway leaders remain in close communication with federal, state and regional officials including representatives of the Center for Disease Control (CDC) and the South Carolina Department of Health and Environmental Control (DHEC).

In addition, city officials are working to review and update city plans, policies and procedures to reflect all current recommendations and best practices. 

City of Conway COVID-19 News Releases 

For the latest on the city’s preparations, please see the latest news releases from the City of Conway: 

City of Conway Declares State of Emergency, Moves to OPCON 2 - (March 14, 2020)

City of Conway Buildings Closed to public, Court Dates Postponed - (March 16, 2020)

- City of Conway Garbage Pick-Up Changes During the COVID-19 Outbreak - (March 18, 2020)

-A Message from Mayor Barbara Blain-Bellamy (March 23, 2020)

- A Message from Conway Police Chief Dale Long (March 25, 2020) 

-City of Conway to Absorb Processing Fee for Utility Payments During COVID-19 Outbreak (March 27, 2020)

-A Message from Mayor Barbara Blain-Bellamy (March 30, 2020) 

- City of Conway to Use Zoom Video Conference Technology for Meetings During COVID-19 Outbreak (March 31,2020) 

-Governor Henry McMaster Orders Non-Essential Businesses to Close (April 6, 2020) 

-Governor Henry McMaster Issues Stay at Home or Work Order (April 7, 2020)

-An Updated Message From Mayor Barbara Blain-Bellamy (April 8, 2020)

-An Updated Message From Chief Dale Long (April 9, 2020)

- An Updated Message From Mayor Barbara Blain-Bellamy (April 15, 2020) 

-An Updated Message From Mayor Barbara Blain-Bellamy (April 22, 2020)

-City of Conway Begins Rivertown Readers Series for both Parents and Children During COVID-19 (April 27, 2020) 

-An Updated Message From Mayor Barbara Blain-Bellamy (April 30, 2020) 

-City of Conway Passes Emergency Executive Order to Assist Business Owners (May 4, 2020)

-Conway Fire Department Works With Business Owners on New Occupancy Regulations Per Governor's Orders (May 11, 2020) 

-City of Conway Extends State of Emergency, Announces Phase Reopening Plan (May 12, 2020) 

- An Updated Message from Mayor Barbara Blain-Bellamy (May 13, 2020) 

-City of Conway Announces Re-Opening of Conway Parks and Recreation/Conway Sports and Fitness Center (May 22, 2020) 

-City of Conway Honors Area 2020 High School Seniors Amid COVID-19 (May 26, 2020) 

- Mayor Barbara Blain-Bellamy Addresses Community on Her Recent COVID-19 Diagnosis (June 9, 2020) 

-City Council Pass Mask Ordinance (July 6, 2020)

-City Council Pass Mask Resolution (July 6, 2020)

-City Council Pass Amended Mask Ordinance (July 20, 2020)

-City Council Extends Mask Ordinance (August 17, 2020)

-City Council Establishes new state of Emergency (September 8, 2020)

-City Council Extends Mask Ordinance (September 8, 2020)

-City Council Extends Mask Ordinance (October 5, 2020)

-City Council Extends Mask Ordinance (November 2, 2020)

-City Council Extends Mask Ordinance (December 7, 2020)

City of Conway Department Responses

  • The City of Conway Utilities Department will be operating as usual but with little or no face-to-face contact with the public. If you have a utility issue, please call (843) 248-1770, and staff will respond as quickly as possible.
  • The City of Conway Finance Department is assisting customers in making payments and setting up new accounts in our drive thru as well as over the phone and email. The City of Conway will alter the hours of the drive-thru window at the City of Conway Finance Department. The drive-thru will now be open from 9:00 am - 4:00 pm.  Payments are also accepted through our website and phone payment system. Please call (843)248-1780 with any questions. 
  • The City of Conway Business License Department is taking payments over the phone and emailing any necessary paperwork.  We are also coordinating with the Building Department through phone calls, emails, and our new online building software for taking payments for permits. Please call (843)248-1780 with any questions. 

  • The City of Conway Grounds and Maintenance Department can be contacted with any problems or concerns by email:

  • The City of Conway Public Works Department can be contacted at (843)248-1730 or Conway City Hall at (843)248-1760. Or, email
  •  City of Conway Municipal Court has canceled all court hearings for Wednesday, March 18, 2020. All cases will be rescheduled for June. Extensions will be given for people with payment plans since the building is closed to the public. 

  • The Conway Fire Department will respond to 9-1-1 for emergencies, as always.  Anything non-emergency can go through (843)248-1720 and we will handle the requests to the best of our abilities.  Some requests may be delayed during the State of Emergency.  This is for all three stations.The lobby to the City of Conway Public Safety Building is currently closed to the public. 
  • The City of Conway Police Department will still respond to 9-1-1 calls, as always. The facilities are closed to public traffic. Records are still available - contact (843) 248-1790 and the records will be emailed, faxed, or mailed. Officers are conducting high visibility patrols, but will handle some calls for service by telephone instead of responding. Calls requiring a response may request callers to meet us outside to prevent cramped quarters.
  • The City of Conway Planning Department is accepting digital submittals via email.  Please call 488-9888 to speak with Planning staff concerning any submittals or questions. 
  • If you need a building permit during this time from the City of Conway Building Department, please use our new online service at .  You will need to set up an account using your web PIN number, please contact Bess Harry to get that.  Once you have set up your account you will need to log off then log back on, then you simply enter your permit information, once approved you can pay for your permit online. You can email the a completed permit application to Bess Harry at  but this will slow down the approval and issuance of your permit as we are working from various locations. All inspection requests should be emailed to  Please include your permit number, address, type of inspection and phone number.  The inspector will be out the next day.   

  • Due to the increase in health concerns regarding Coronavirus (COVID-19), for the safety of our employees, we ask that if anyone in your home is exhibiting symptoms, in quarantine or has tested positive that all waste be placed in plastic bags and tied off to avoid any direct contact with the garbage. Please continue to place your recycling loose in your container. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage. With more people staying home from work in the last few days, the City of Conway has seen an influx in yard debris. Our City of Conway Solid Waste crews are hard at work to pick up that yard waste for our residents, but we ask for your patience. Our crews our working as quickly as they can to serve you. Please be sure to leave your yard debris by the road in brown paper bags or loose. No plastic bags are allowed for at the landfill for yard debris.

Horry County Schools Information  

Conway Medical Center Information

  • If you are concerned about your travel history and/or symptoms, beginning Monday, March 16, 2020, Conway Medical Center will offer a phone line where you can speak with a medical professional for a screening for COVID-19. Call (843)428-8767 Mondays through Fridays from 8 a.m. until 4:30 p.m. to speak with a Registered Nurse.
  • More information on COVID-19 from Conway Medical Center

Mask Requirement Information

Masks are required in retail and restaurant businesses in the City of Conway.

The City of Conway Mask Ordinance expires February 2, 2021. 

Retail and Restaurant business customers must wear a face mask or face covering. Businesses must require all employees wear a face mask or face covering. Failure to wear a mask, as defined in the ordinance, is a civil infraction, with a fine of up to $25 for an individual and $100 for a business upon conviction.

Businesses include grocery stories, convenience stores, medical facilities, pharmacies, hardware stores, banks, day cares, restaurants, and retail stores. 

FAQ - Face Mask Ordinance

About Coronavirus Disease (COVID-19) 


There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to  others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Latest Updates

Information for Travel

Those with questions about COVID-19 can call the DHEC Care Line at 1-855-472-3432. Staff is answering calls from 8 a.m. to 6 p.m. seven days a week.

Business Tool Kit
Face Requirement Business Sign (1)
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Face Mask Requirement 2
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